Privacy Policy
At Prime Roofing & Guttering, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly.
Our Commitment to Privacy
We take your privacy seriously. We will never sell or rent your personal information to third parties. Your data is strictly used to process enquiries, conduct site surveys, and provide you with our professional roofing and guttering services.
Information We Collect
When you contact us, request a quotation, call us, or complete an enquiry form on our website, we may collect:
- Your full name
- Telephone number & mobile number
- Email address
- Property address & postcode
- Details regarding your requested work
- Photos or documentation you provide
How We Use Your Information
We use the information we collect to:
- Respond promptly to your enquiries
- Arrange free on-site surveys and quotations
- Carry out requested roofing & guttering projects
- Contact you with updates regarding your project
- Provide project documentation
- Improve our website user experience & customer service
- Meet legal, accounting, and regulatory obligations
Website Cookies
Our website uses cookies to enhance your browsing experience and help us analyze web traffic. Cookies may be used for:
- Website performance and security optimization
- Anonymous visitor analytics and statistical insights
- Google Analytics and Google Ads performance measurement
- Meta (Facebook) marketing pixels for local advertising
You can choose to accept or decline cookies via your web browser settings at any time.
Data Security
We implement robust technical and organizational security measures to safeguard your personal data against unauthorized access, loss, alteration, or disclosure.
Sharing Your Information
We only share your information where strictly necessary to:
- Complete requested work or order specialized materials
- Coordinate with vetted subcontractors or material suppliers if required
- Comply with legal obligations or statutory requests
We do not sell, trade, or rent your personal data to any third party.
Your Rights Under UK GDPR
Under UK Data Protection law, you have the right to:
- Request a copy of the personal information we hold about you
- Request corrections to any inaccurate or incomplete information
- Request the deletion of your personal data where appropriate
- Object to or restrict the processing of your personal information
To exercise any of these rights, please contact our team using the contact information below.
Contact Us Regarding Data Protection
If you have any questions regarding this Privacy Policy or how we handle your data, please contact:
Prime Roofing & Guttering
Last Updated: August 2026
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